Our global clients have been asking us about our approach to AI and how we, as an inherently creative, human and people-centric business, are integrating AI into our working practices.
As AI technology evolves and discussion around its appropriate, ethical and safe usage persists – it’s more important than ever that we stay informed and curious. Within our global team we’re seeing great conversation and innovation, alongside healthy disagreement and challenge. One thing we’re all agreed on, is that binary positioning is not helpful. We can be passionate advocates for people and human-centric design – whilst still leaning into AI capability for ease and efficiency, where we believe it can work and doesn’t compromise our creative integrity, Vision and Values.
Creativity and creative thinking is at the heart of what we do at Steps. It’s what our global clients know and love us for and why they come back to us time and again to support them in trusted partnerships that deliver award-winning results. We never want that to change – so our commitment to ourselves and to our clients (supported by guidance, development and policy) is that we will make best use of AI across our global team – so it frees our talented colleagues up to do the creative and inspirational work they do best.
Alongside that we continue to work collaboratively to ensure we have a finger on the pulse of AI capability within L&D, and how we can leverage it in our programming and throughout Steps to Change to support and augment programme delivery, outcomes and sustained focus.
Resources and Support
We’ve created a few additional resources to help support your journey – drawing learnings from our own, alongside valuable client insight and experience:
The heart of what we do
We will always be a people-centred business. It’s been at the heart of what we do, unwavering, since Steps began over 30 years ago. It’s also important that we embrace and evolve in the way that our clients need us to – and stay current in our thinking to ensure we continue to bring the very best of our people on every programme we deliver.