Diversity & Inclusion and Unconscious Bias

People are an organisation’s greatest asset, and many high performing 21st century businesses now understand the benefits that both a diverse workforce and a truly inclusive culture can bring. This includes the ability to better reflect and respond to client/customer needs, greater scope for innovation and fresh ideas and, as is increasingly reported, direct benefits to the bottom line.

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Why ‘training’ isn’t enough

Many organisations implement company-wide Diversity & Inclusion ‘training programmes’ that focus on the statistics and theory behind bias and diversity, on the consequences of getting it wrong and the risks of non-compliance. There is an earnest desire to inform and educate – but then frustration when the change doesn’t happen.

Our Steps to Change will allow your people to really ‘get it’, see how current behaviours and practices could be impeding inclusion and actually change how they operate at work.

Our Approach

We believe that to achieve success, everyone in the business needs to be taken on a journey, to See things as they currently are, consider the part everyone has to play in developing the right kind of inclusive culture and the practical ways to get there.

Drama is an incredibly powerful tool in holding up a mirror to workplace behaviours. It enables people to See what inclusion, exclusion and bias look like in a recognisable context, explore how to do things differently moving forward and begin to Live the change.


Steps has a rich history of designing and delivering Diversity & Inclusion programmes (live workshops and scalable digital solutions) in specific key areas, including:

  • Unconscious Bias
  • Actionable Allyship
  • Building an Inclusive Culture & Inclusive Leadership
  • Bullying & Harassment including Anti Sexual Harassment
  • Cross-Cultural Working
  • Inclusion in regulated environments e.g. SMCR
  • Microaggressions