Additional Services Your Organisation May Need
Here at Steps, we understand that by viewing situations from varying perspectives, we can affect real change in the workplace and even in our lives outside of work. Instead of just focusing on facts, figures and statistics that tend to blur into one PowerPoint, we believe in engaging our clients by using real-life scenarios that encourage thinking and reflection. If we recognise our own toxic behaviours, we are far more likely to think about how we might improve them.
Our courses are captivating, and their focus on interaction is one of the main reasons why our clients retain the information discussed and use it to create real, lasting change in their workplaces. When you choose to invest in a Steps drama-led training course, you will be taking the first step towards creating a happier, more inclusive workforce.
As well as our highly effective Diversity and Unconscious Bias training courses, we also offer comprehensive drama-led workshops in the following areas:
Our clients have found that by using drama as a tool to tackle unconscious bias and prejudice, they are better equipped to challenge their own toxic behaviours. The topics listed above are by no means an exhaustive list of the areas we can create bespoke training courses for.
So, if you have a particular concern about your workplace that you would like to address, please don’t hesitate to get in touch with us today. We will be happy to discuss your need in further detail and advise an appropriate plan of action.
Our Performance Management courses are aimed at organisations that require a system by which staff can receive useful feedback in a constructive manner. In order for this to happen, it is imperative that your management staff are properly trained and possess the skills required to talk openly and honestly with other team members in a constructive fashion.
Not only will this promote good communication between staff, but it is also essential for any business that wishes to increase productivity and succeed. Our Performance Management training course will help your leadership or management team to identify areas of the business that need improvement and relay these concerns to employees appropriately and in an encouraging manner.
If your organisation could benefit from some leadership training, then our Coaching Skills training course could be the perfect option for you. For those in senior positions, it is vital to possess the appropriate leadership skills required to motivate staff and create strong interpersonal relationships across the company. Our Coaching Skills course will teach you how to make your leadership more effective by encouraging your management staff to assess their behaviour and make improvements where necessary.
If your organisation deals with clients or customers on a regular basis, then it is imperative that your staff can deal with them correctly. If this is something you would like to focus on, then our Customer Service course is the right choice for you.
This drama-led course will highlight the ways in which proper interaction with clients can help facilitate the growth and success of your business, as well as maintain the image of your business and retain customers. When you choose our Customer Service course, you are guaranteed to see improvements in the ways in which your staff deal with clients.
Our truly global approach means we possess the necessary skills and experience to guide your staff on working across different cultures in an effective and respectful manner. So, if you frequently deal with overseas clients or just wish to enhance your skills, get in touch, and we will talk you through the benefits of a bespoke drama-led training programme that deals with cross-cultural working.