Steps was delighted to be asked to co-develop and deliver an interactive workshop on Sexual Harassment Investigations with membership network City HR, and law firms Kemp Little and Fox Williams. With the FCA now recognising harassment as misconduct (FCA Letter to the Chair Women and Equalities...

We're looking forwarded to partnering with the Change Management Institute on two events in April! Join us in London on Wednesday 3rd April or in New York City on Wednesday 10th April to find out more about how to Achieve Lasting Behavioural Change in organisations! Click the...

What is key to achieving lasting behavioural change? (workshop) Monday 18 March – 9:30am – 12:45pm Steps to Change: Putting People at the Heart of Transformation  (Keynote) Tuesday 19 March, 11:25am – 12:15pm   We will be facilitating a highly interactive learning session early on 18 March , as well...

We're proud to say that our successful 'Hello London' programme has won another award! Steps and Transport for London have received a Silver Training Journal Award in the Best Customer Experience Programme category at an awards ceremony on Tuesday 4th December, having delivered Customer Experience training...

          We're proud to say that Steps and Transport for London have received a Silver UK Bus Award for our successful 'Hello London' programme! At an awards ceremony on Tuesday 20th November, the programme was recognised in the 'Putting Passengers First' category...

Unconscious Bias and Diversity & Inclusion. These were terms I had never heard before I joined Steps three years ago. Now I have learnt a huge amount about them and the impact they can have on the workplace. Steps has a wealth of experience in...

Over the past eight months I’ve been project managing a global culture change piece for one of our largest clients, a global consultancy firm. The brief: create an engaging programme that will kick start the business’ shift to a more coaching style of management while...