Steps

In the past 12 months Steps has delivered greater numbers of programmes within public sector settings than ever before. As organisations look for innovative and exciting ways to engage employees and re-energise staff, it is safe to say that interactive, drama-based training has delivered.

"Steps' seminar was without doubt one of the most professionally executed and inspirational seminars that I have attended." 

 

For 16 years Steps has been working across the sector with clients in housing, NHS, education, arts and heritage, local and central government, defence and public services, and have developed in depth expertise in areas including Diversity, Customer Service and Performance Management.  

The use of drama is not a new concept, however there appears to be increasing support for this method of delivery, based on the power of drama to bring to life behaviours, attitudes and challenging situations. Our commitment to evaluation allows us to support clients to measure the impact of the intervention - and thereby demonstrate value for money.

"The programme created its own momentum through word of mouth. People were hearing how good it was and asking when they could attend." 

If you are looking for a unique way to maximise employee engagement across your organisation, achieve measurable results and deliver tangible benefits to the business and your people, give us a call. We are a consultancy that thrives on conversations - so contact us to see whether an innovative Steps approach could help inspire your workforce.

Please call our offices in London Bridge on 0207 403 9000 or email us: mail@stepsdrama.com

But don't just take our word for it, here are a couple of comments we've received from previous clients - as well as some short case study examples of our work...

"Steps' seminar was without doubt one of the most professionally executed and inspirational seminars that I have attended."

"The programme created its own momentum through word of mouth. People were hearing how good it was and asking when they could attend."

Customer Service Training at a major City Council - We have recently been commissioned by a major City Council to design and deliver a suite of Customer Service training as part of a wider transformation process. We delivered engagement sessions for over 500 employees at all levels, including management modules on leading the change, and supported the council to develop a structure to embed the learning.

Diversity training for one of Scotland's largest NHS bodies - Supporting managers and staff throughout the NHS structure to improve patient outcomes through an awareness of the impact of diversity on individual pathways to treatment. Through interactive drama, and other techniques, delegates explored the importance of diversity awareness and sensitivity to individual needs.

"Putting Patients First" at a leading NHS Teaching Hospital - We worked with a leading teaching hospital to make their ‘Putting Patients First' vision a practical reality, by engaging the staff through a series of experiential workshops. Using interactive theatre we helped staff to fully appreciate the behaviours that would manifest the PPF Vision on a daily basis and allowed them to explore the impact of their actions within a safe environment.

Customer-facing Staff Training for one of London's most well-loved museums - We have an ongoing relationship with this client, developing programmes on a range of subjects, including a company-wide Customer Services programme that was instrumental in them gaining the Investors in People accreditation.

Bringing the mission statement to life at a leading London Borough - Putting People First was the mission statement of this large London borough. Working with staff across the organisation, we developed a programme to support their theoretical training structure, focusing particularly on behaviours and attitudes, developing a shared vision and encouraging individual ownership of that vision.

Helping create a culture of respect at a major regional police force - This leading police force were seeking to initiate a programme that developed a culture of respect. Together, we developed an interactive programme which focused on nurturing positive behaviours and on allowing delegates to see the impact of their actions on each other and across their teams.

Top-to-Bottom Diversity Training for Central Government - For this large government commission, we designed and delivered a programme for all 2100 employees designed to raise awareness of diversity and encourage individuals to challenge discriminatory behaviour in the workplace.

Tackling Bullying and Harassment at a Government Agency - Steps developed and delivered a training programme for 40 Harassment Contact Officers (HCOs) at this central government agency, to help them become more effective in supporting those who have experienced bullying or harassment in at work. Using innovative group and individual approaches, this programme helped deliver measurable results for the business.

If you are looking to engage your people, bring issues to life and generate lasting behaviour change within your organisation - we'd love to talk to you.  Please call us on 020 7403 9000 or email: mail@stepsdrama.com.